Nokia 3585i - 19 Nokia One Year Limited Warranty

[ 77 ]

Nokia One Year Limited Warranty

c

The Product serial number plate or the enhancement data code has been removed,

defaced or altered.

d

The defect or damage was caused by the defective function of the cellular system or by
inadequate signal reception by the external antenna, or viruses or other software
problems introduced into the Product.

9

Nokia does not warrant uninterrupted or error-free operation of the Product. If a problem
develops during the limited warranty period, the Consumer shall take the following step-
by-step procedure:

a

The Consumer shall return the Product to the place of purchase for repair or
replacement processing.

b

If “a” is not convenient because of distance (more than 50 miles) or for other good
cause, the Consumer shall ship the Product prepaid and insured to:

Nokia Inc., Attn: Repair Department

795 West Nasa Blvd.

Melbourne, FL 32901

c

The Consumer shall include a return address, daytime phone number and/or fax number,
complete description of the problem, proof of purchase and service agreement (if
applicable). Expenses related to removing the Product from an installation are not
covered under this limited warranty.

d

The Consumer will be billed for any parts or labor charges not covered by this limited
warranty. The Consumer will be responsible for any expenses related to reinstallation
of the Product.

e

Nokia will repair the Product under the limited warranty within 30 days after receipt of
the Product. If Nokia cannot perform repairs covered under this limited warranty within
30 days, or after a reasonable number of attempts to repair the same defect, Nokia at
its option, will provide a replacement Product or refund the purchase price of the
Product less a reasonable amount for usage. In some states the Consumer may have the
right to a loaner if the repair of the Product takes more than ten (10) days. Please
contact the Customer Service Center at Nokia at the telephone number listed at the
end of this warranty if you need a loaner and the repair of the Product has taken or is
estimated to take more than ten (10) days.

f

If the Product is returned during the limited warranty period, but the problem with the
Product is not covered under the terms and conditions of this limited warranty, the
Consumer will be notified and given an estimate of the charges the Consumer must pay
to have the Product repaired, with all shipping charges billed to the Consumer. If the
estimate is refused, the Product will be returned freight collect. If the Product is
returned after the expiration of the limited warranty period, Nokia’s normal service
policies shall apply and the Consumer will be responsible for all shipping charges.

10

YOU (THE CONSUMER) UNDERSTAND THAT THE PRODUCT MAY CONSIST OF REFURBISHED
EQUIPMENT THAT CONTAINS USED COMPONENTS, SOME OF WHICH HAVE BEEN
REPROCESSED. The used components comply with Product performance and reliability
specifications.

[ 78 ]

11

ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE
OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN
WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE
AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS,
LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE
PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE
EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING
CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF NOKIA
KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL NOT BE LIABLE FOR DELAY
IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE
PERIOD THAT THE PRODUCT IS BEING REPAIRED.

12

Some states do not allow limitation of how long an implied warranty lasts, so the one year
warranty limitation may not apply to you (the Consumer). Some states do not allow the
exclusion or limitation of incidental and consequential damages, so certain of the above
limitations or exclusions may not apply to you (the Consumer). This limited warranty gives
the Consumer specific legal rights and the Consumer may also have other rights which
vary from state to state.

13

Nokia neither assumes nor authorizes any authorized service center or any other person or
entity to assume for it any other obligation or liability beyond that which is expressly
provided for in this limited warranty including the provider or seller of any extended
warranty or service agreement.

14

This is the entire warranty between the Nokia and the Consumer, and supersedes all prior
and contemporaneous agreements or understandings, oral or written, relating to the Product,
and no representation, promise or condition not contained herein shall modify these terms.

15

This limited warranty allocates the risk of failure of the Product between the Consumer
and Nokia. The allocation is recognized by

the Consumer and is reflected in the purchase price.

16

Any action or lawsuit for breach of warranty must be commenced within eighteen (18)
months following purchase of the Product.

17

Questions concerning this limited warranty may be directed to:

Nokia Inc.

Attn: Customer Service

7725 Woodland Center Blvd., Ste. 150

Tampa, FL 33614

Telephone: 1-888-NOKIA-2U (1-888-665-4228)

Fax: 1-813-249-9619

TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)

18

The limited warranty period for Nokia supplied attachments and enhancements is
specifically defined within their own warranty cards and packaging.

[ 79 ]

Appendix A

Message from the CTIA

(Cellular Telecommunications &
Internet Association)

to all users of mobile phones.

© 2001 Cellular Telecommunications & Internet Association. All Rights

Reserved.1250 Connecticut Avenue, NW Suite 800, Washington, DC 20036.

Phone: (202) 785-0081

[ 80 ]

Safety is the most important call you will ever make.

A Guide to Safe and Responsible Wireless Phone Use

Tens of millions of people in the U.S. today take advantage of the unique combination of

convenience, safety and value delivered by the wireless telephone. Quite simply, the wireless

phone gives people the powerful ability to communicate by voice--almost anywhere, anytime--

with the boss, with a client, with the kids, with emergency personnel or even with the police.

Each year, Americans make billions of calls from their wireless phones, and the numbers are

rapidly growing.
But an important responsibility accompanies those benefits, one that every wireless phone user

must uphold. When driving a car, driving is your first responsibility. A wireless phone can be an

invaluable tool, but good judgment must be exercised at all times while driving a motor vehicle-

-whether on the phone or not.
The basic lessons are ones we all learned as teenagers. Driving requires alertness, caution and

courtesy. It requires a heavy dose of basic common sense---keep your head up, keep your eyes on

the road, check your mirrors frequently and watch out for other drivers. It requires obeying all

traffic signs and signals and staying within the speed limit. It means using seatbelts and requiring

other passengers to do the same.
But with wireless phone use, driving safely means a little more. This brochure is a call to wireless

phone users everywhere to make safety their first priority when behind the wheel of a car.

Wireless telecommunications is keeping us in touch, simplifying our lives, protecting us in

emergencies and providing opportunities to help others in need.
When it comes to the use of wireless phones, safety is your most important call.

Wireless Phone "Safety Tips"

Below are safety tips to follow while driving and using a wireless phone which should be easy

to remember.
1 Get to know your wireless phone and its features such as speed dial and redial. Carefully

read your instruction manual and learn to take advantage of valuable features most phones

offer, including automatic redial and memory. Also, work to memorize the phone keypad so

you can use the speed dial function without taking your attention off the road.

2 When available, use a hands free device. A number of hands free wireless phone accessories

are readily available today. Whether you choose an installed mounted device for your wireless

phone or a speaker phone accessory, take advantage of these devices if available to you.

3 Position your wireless phone within easy reach. Make sure you place your wireless phone

within easy reach and where you can grab it without removing your eyes from the road.

If you get an incoming call at an inconvenient time, if possible, let your voice mail answer it

for you.

4 Suspend conversations during hazardous driving conditions or situations. Let the person

you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or

hazardous weather conditions. Rain, sleet, snow and ice can be hazardous, but so is heavy

traffic. As a driver, your first responsibility is to pay attention to the road.

5 Do not take notes or look up phone numbers while driving. If you are reading an address

book or business card, or writing a "to do" list while driving a car, you are not watching

where you are going. It’s common sense. Don’t get caught in a dangerous situation because

you are reading or writing and not paying attention to the road or nearby vehicles.

6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before

pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide

your calls with times you may be stopped at a stop sign, red light or otherwise stationary.

But if you need to dial while driving, follow this simple tip--dial only a few numbers, check

the road and your mirrors, then continue.

[ 81 ]

7 Do not engage in stressful or emotional conversations that may be distracting. Stressful or

emotional conversations and driving do not mix--they are distracting and even dangerous

when you are behind the wheel of a car. Make people you are talking with aware you are

driving and if necessary, suspend conversations which have the potential to divert your

attention from the road.

8 Use your wireless phone to call for help. Your wireless phone is one of the greatest tools you

can own to protect yourself and your family in dangerous situations--with your phone at

your side, help is only three numbers away. Dial 9-1-1 or other local emergency number in

the case of fire, traffic accident, road hazard or medical emergency. Remember, it is a free

call on your wireless phone!

9 Use your wireless phone to help others in emergencies. Your wireless phone provides you a

perfect opportunity to be a "Good Samaritan" in your community. If you see an auto

accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1

or other local emergency number, as you would want others to do for you.

10 Call roadside assistance or a special wireless non-emergency assistance number when

necessary. Certain situations you encounter while driving may require attention, but are not

urgent enough to merit a call for emergency services. But you still can use your wireless

phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken

traffic signal, a minor traffic accident where no one appears injured or a vehicle you know

to be stolen, call roadside assistance or other special non-emergency wireless number.

Careless, distracted individuals and people driving irresponsibly represent a hazard to everyone

on the road. Since 1984, the Cellular Telecommunications Industry Association and the wireless

industry have conducted educational outreach to inform wireless phone users of their

responsibilities as safe drivers and good citizens. As we approach a new century, more and more

of us will take advantage of the benefits of wireless telephones. And, as we take to the roads, we

all have a responsibility to drive safely.

The wireless industry reminds you to use your phone safely when driving.

For more information, please call 1-888-901-SAFE.

For updates: http://www.wow-com.com/consumer/issues/driving/articles.cfm?ID=85

© 2001 Cellular Telecommunications & Internet Association. All Rights Reserved.1250

Connecticut Avenue, NW Suite 800, Washington, DC 20036. Phone: (202) 785-0081

[ 82 ]

NOTES

[ 83 ]

Appendix B

Message from the FDA

(U.S. Food and Drug Administration)

to all users of mobile phones.

July 18, 2001 For updates: http://www.fda.gov/cdrh/phones

[ 84 ]

Consumer Update on Wireless Phones

U.S. Food and Drug Administration

1. Do wireless phones pose a health hazard?

The available scientific evidence does not show that any health problems are associated with

using wireless phones. There is no proof, however, that wireless phones are absolutely safe.

Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while

being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels

of RF can produce health effects (by heating tissue), exposure to low level RF that does not

produce heating effects causes no known adverse health effects. Many studies of low level RF

exposures have not found any biological effects. Some studies have suggested that some

biological effects may occur, but such findings have not been confirmed by additional research.

In some cases, other researchers have had difficulty in reproducing those studies, or in

determining the reasons for inconsistent results.

2. What is FDA's role concerning the safety of wireless phones?

Under the law, FDA does not review the safety of radiation-emitting consumer products

such as wireless phones before they can be sold, as it does with new drugs or medical

devices. However, the agency has authority to take action if wireless phones are shown

to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case,

FDA could require the manufacturers of wireless phones to notify users of the health

hazard and to repair, replace or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the

wireless phone industry to take a number of steps, including the following:
•

Support needed research into possible biological effects of RF of the type emitted by

wireless phones;

•

Design wireless phones in a way that minimizes any RF exposure to the user that is not

necessary for device function; and

•

Cooperate in providing users of wireless phones with the best possible information on

possible effects of wireless phone use on human health.

FDA belongs to an interagency working group of the federal agencies that have responsibility

for different aspects of RF safety to ensure coordinated efforts at the federal level. The following

agencies belong to this working group:
•

National Institute for Occupational Safety and Health

•

Environmental Protection Agency

•

Federal Communications Commission

•

Occupational Safety and Health Administration

•

National Telecommunications and Information Administration

The National Institutes of Health participates in some interagency working group activities,

as well.
FDA shares regulatory responsibilities for wireless phones with the Federal Communications

Commission (FCC). All phones that are sold in the United States must comply with FCC safety

guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety

questions about wireless phones. FCC also regulates the base stations that the wireless phone

networks rely upon. While these base stations operate at higher power than do the wireless

phones themselves, the RF exposures that people get from these base stations are typically

thousands of times lower than those they can get from wireless phones. Base stations are thus

not the subject of the safety questions discussed in this document.

[ 85 ]

3. What kinds of phones are the subject of this update?

The term wireless phone refers here to hand-held wireless phones with built-in antennas, often

called cell mobile or PCS phones. These types of wireless phones can expose the user to

measurable radiofrequency energy (RF) because of the short distance between the phone and

the user’s head. These RF exposures are limited by Federal Communications Commission safety

guidelines that were developed with the advice of FDA and other federal health and safety

agencies. When the phone is located at greater distances from the user, the exposure to RF is

drastically lower because a person's RF exposure decreases rapidly with increasing distance

from the source. The so-called cordless phones; which have a base unit connected to the

telephone wiring in a house, typically operate at far lower power levels, and thus produce RF

exposures far below the FCC safety limits.

4. What are the results of the research done already?

The research done thus far has produced conflicting results, and many studies have suffered

from flaws in their research methods. Animal experiments investigating the effects of

radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting

results that often cannot be repeated in other laboratories. A few animal studies, however, have

suggested that low levels of RF could accelerate the development of cancer in laboratory

animals. However, many of the studies that showed increased tumor development used animals

that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-

disposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to

RF for up to 22 hours per day. These conditions are not similar to the conditions under which

people use wireless phones, so we don’t know with certainty what the results of such studies

mean for human health.
Three large epidemiology studies have been published since December 2000. Between them, the

studies investigated any possible association between the use of wireless phones and primary

brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland,

leukemia, or other cancers. None of the studies demonstrated the existence of any harmful

health effects from wireless phone RF exposures. However, none of the studies can answer

questions about long-term exposures, since the average period of phone use in these studies

was around three years.

5. What research is needed to decide whether RF exposure from

wireless phones poses a health risk?

A combination of laboratory studies and epidemiological studies of people actually using

wireless phones would provide some of the data that are needed. Lifetime animal exposure

studies could be completed in a few years. However, very large numbers of animals would be

needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological

studies can provide data that is directly applicable to human populations, but 10 or more years

follow-up may be needed to provide answers about some health effects, such as cancer. This is

because the interval between the time of exposure to a cancer-causing agent and the time tumors

develop - if they do - may be many, many years. The interpretation of epidemiological studies is

hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless

phones. Many factors affect this measurement, such as the angle at which the phone is held, or

which model of phone is used.

6. What is FDA doing to find out more about the possible health effects

of wireless phone RF?

FDA is working with the U.S. National Toxicology Program and with groups of investigators

around the world to ensure that high priority animal studies are conducted to address important

questions about the effects of exposure to radiofrequency energy (RF).

[ 86 ]

FDA has been a leading participant in the World Health Organization International

Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this

work has been the development of a detailed agenda of research needs that has driven the

establishment of new research programs around the world. The Project has also helped develop

a series of public information documents on EMF issues.
FDA and the Cellular Telecommunications

&

Internet Association (CTIA) have a formal

Cooperative Research and Development Agreement (CRADA) to do research on wireless phone

safety. FDA provides the scientific oversight, obtaining input from experts in government, industry,

and academic organizations. CTIA-funded research is conducted through contracts to

independent investigators. The initial research will include both laboratory studies and studies

of wireless phone users. The CRADA will also include a broad assessment of additional research

needs in the context of the latest research developments around the world.

7. How can I find out how much radiofrequency energy exposure I can

get by using my wireless phone?

All phones sold in the United States must comply with Federal Communications Commission

(FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC established these

guidelines in consultation with FDA and the other federal health and safety agencies. The FCC

limit for RF exposure from wireless telephones is set at a Specific Absorption Rate (SAR) of 1.6

watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards developed

by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on

Radiation Protection and Measurement. The exposure limit takes into consideration the body’s

ability to remove heat from the tissues that absorb energy from the wireless phone and is set well

below levels known to have effects.
Manufacturers of wireless phones must report the RF exposure level for each model of phone to

the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for locating the

FCC identification number on your phone so you can find your phone’s RF exposure level in the

online listing.

8. What has FDA done to measure the radiofrequency energy coming

from wireless phones?

The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for

measuring the radiofrequency energy (RF) exposure from wireless phones and other wireless

handsets with the participation and leadership of FDA scientists and engineers. The standard,

Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the

Human Body Due to Wireless Communications Devices: Experimental Techniques, sets forth

the first consistent test methodology for measuring the rate at which RF is deposited in the

heads of wireless phone users. The test method uses a tissue-simulating model of the human

head. Standardized SAR test methodology is expected to greatly improve the consistency of

measurements made at different laboratories on the same phone. SAR is the measurement of the

amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is

measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine

whether a wireless phone complies with safety guidelines.

9. What steps can I take to reduce my exposure to radiofrequency

energy from my wireless phone?

If there is a risk from these products--and at this point we do not know that there is--it is

probably very small. But if you are concerned about avoiding even potential risks, you can take

a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key

factor in how much exposure a person receives, reducing the amount of time spent using a

wireless phone will reduce RF exposure.

[ 87 ]

If you must conduct extended conversations by wireless phone every day, you could place more

distance between your body and the source of the RF, since the exposure level drops off

dramatically with distance. For example, you could use a headset and carry the wireless phone

away from your body or use a wireless phone connected to a remote antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are

concerned about the RF exposure from these products, you can use measures like those

described above to reduce your RF exposure from wireless phone use.

10. What about children using wireless phones?

The scientific evidence does not show a danger to users of wireless phones, including children

and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the

measures described above would apply to children and teenagers using wireless phones.

Reducing the time of wireless phone use and increasing the distance between the user and the

RF source will reduce RF exposure.Some groups sponsored by other national governments have

advised that children be discouraged from using wireless phones at all. For example, the

government in the United Kingdom distributed leaflets containing such a recommendation in

December 2000. They noted that no evidence exists that using a wireless phone causes brain

tumors or other ill effects. Their recommendation to limit wireless phone use by children was

strictly precautionary; it was not based on scientific evidence that any health hazard exists.

11. What about wireless phone interference with medical equipment?

Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For

this reason, FDA helped develop a detailed test method to measure electromagnetic interference

(EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test

method is now part of a standard sponsored by the Association for the Advancement of Medical

instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers,

and many other groups, was completed in late 2000. This standard will allow manufacturers to

ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has

tested hearing aids for interference from handheld wireless phones and helped develop a

voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE).

This standard specifies test methods and performance requirements for hearing aids and

wireless phones so that no interference occurs when a person uses a compatible phone and a

accompanied hearing aid at the same time. This standard was approved by the IEEE in 2000.
FDA continues to monitor the use of wireless phones for possible interactions with other

medical devices. Should harmful interference be found to occur, FDA will conduct testing to

assess the interference and work to resolve the problem.

12. Where can I find additional information?

For additional information, please refer to the following resources:
•

FDA web page on wireless phones

http://www.fda.gov/cdrh/phones/index.html

•

Federal Communications Commission (FCC) RF Safety Program

http://www.fcc.gov/oet/rfsafety

•

International Commission on Non-Ionizing Radiation Protection

http://www.icnirp.de

•

World Health Organization (WHO) International EMF Project

http://www.who.int/emf

•

National Radiological Protection Board (UK)

http://www.nrpb.org.uk/

July 18, 2001

For updates: http://www.fda.gov/cdrh/phones

[ 88 ]

Para obtener un manual del usuario en español favor de
llamar o enviar un fax al teléfono 1-888-NOKIA-2U,

fax 813-249-9619.

[ 89 ]